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Frequently Asked Questions

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What is hard water?
Hard water refers to water containing high quantities of mineral salts in the water supply (including calcium and magnesium ions). Many areas of Boise have hard water and Superior offers complete home water evaluations to assess hard water.

What does a water softener do?
Water softeners filter out mineral ions that cause hard water and replace them with ‘soft’ potassium ions. This process makes the water ‘softer’ in feel and better on home plumbing systems and appliances.

Why is soft water important?
There are a number of benefits to installing a water softener in your home. Scale buildup on pipes will decrease, as well as on appliances and fixtures. This will help preserve the lifespan of the plumbing system and appliances. Cleaning will also be easier as you will need less soap and detergent. The water also has a better feel on the skin than hard water.

Does soft water feel slimy?
Soft water does not cause soapy buildup that leaves soap and mineral residue on your skin like hard water. Soft water gives a naturally clean and soft feel to your skin. This is because the water helps to retain moisture in the skin.

What’s the difference between a water softener and purifier?
Water softeners remove the minerals that cause mineral deposits on pipes, appliances, and fixtures–in other words, hardness. These appliances do not filter out contaminants. Water purifiers filter out chlorine and other contaminants to give you cleaner, better tasting water.

What is reverse osmosis?
Reverse osmosis is a method of water purification, and the most effective available. During this process, water goes through multiple purification stages. A carbon pre-filter first removes organic contaminants. An RO membrane next removes dissolved solids and chemical impurities. This system is powered by water pressure, making it energy efficient. All of the Superior water purification products utilize reverse osmosis.

What types of contaminants are removed during reverse osmosis?
Hundreds of contaminants can be affecting your home water supply and reverse osmosis can get rid of them all, as well as numerous volatile organic compounds. Reverse osmosis purification removes these common chemical contaminants: aluminum, arsenic, asbestos, benzene, chlorides, chlorine, copper, cryptosporidium, cyanide, fluoride, giardia, lead, mercury, nitrates, radium, radon, sodium, sulfide, and total trihalomethanes.

How long does a reverse osmosis system last?
Well maintained reverse osmosis systems can last for many years. Depending on frequency and intensity of use, the reverse osmosis membrane should be replaced every 3-5 years. This will ensure that the system performs reliably and always offers the purest water possible.

280 N Maple Grove Rd
Boise, ID 83704